1. Evidence-based management refers to converting principles-based evidence into organizational practice and bringing rationality to the decision-making process. Evidence-based management is being used by the GM company when it comes to the recalled vehicles. CEO Marry Barra made use of prior knowledge about the GM incident made her create teams that she assigned duties to ensure that they work together to curb all the problems encountered in previous years in the company. More so about the recall of vehicles. CEO Barra investigated the cars that had issues and then ran various tests for further investigation. By this, she knew why there a recall.GM was not overworking because this affair cut across the company’s customers and the car’s safety. Whenever a company manufactures a hazardous product to its customer or environment, all processes should be followed to figure out the problem and either curb it or recall the items.
- Operations management refers to the process of overseeing the production and delivery of an organization’s products or services competently. It deals with the scheduling of work, allocation of facilities, production, planning, and product design. GM’s managerial practices are connected to management science since the company employed workers such as engineers who were qualified to look into problems that brought about the recall. They were also to improve the parts in the gathering process to perfect efficiency.
The operations management part was faulty because, following the first recall, the matter was not fixed as there were continued occurrences. The company prioritized the success of productivity rather than the urgent resolve of the critical issue.
- Quality management is the ability to look after all activities and duties needed to keep the wanted level of excellence. For instance,GM company employed engineers with specialized skills who were mandated to troubleshoot and examine the vehicles following the first recall. Immediately, the occurrences could persist after the recall. Therefore, the faults were obvious. However, they were ignored and released as not perfect. Employees were to undergo training to avert further future instances, thus restoring the integrity of the company and improving the satisfaction of the customers.
4. A learning organization is an organization that seeks to create its own future through creating, acquiring, and transferring of knowledge within itself.it can also adjust its behavior to reflect new experiences. GM rebuilding its automotive line and training of its employees was necessary.As this move was important, on the planning stage and acknowledgment or reactions to the flaw. Thus, checking defective products before being released to customers
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